Our FAQs
Rainbow Beach Holiday Village
What's the weather like?
Rainbow Beach offers stunning weather for most of the year. Even through our cooler months, we have the perfect temperatures for our friends from the south. Find up to date information on Rainbow Beach’s weather via the Bureau of Meteorology.
Are there TVs in the rooms?
All cabins have TVs included in the lounge rooms.
Do you provide WiFi?
Free WiFi is supplied throughout the park and is provided to you on check in.
How far away is the beach?
The beach is just a stone’s throw away. Rainbow Beach Holiday Village is an easy and scenic stroll of 150 metres to the patrolled swimming area.
Are there shops nearby?
There sure are. Rainbow Beach Holiday Village is located in the centre of the township of Rainbow Beach, just across the road from cafes, the bakery, butchers, and a chemist.
Are there restaurants nearby?
Rainbow Beach has a few dining options. There’s the Surf Life Saving club, a bowls club, and a local hotel. We also have many cafes, take away shops and eateries within 100 metres of the Holiday Village.
Are there BBQs to use?
Yes! Rainbow Beach Holiday Village has two designated camp kitchen areas within the park, both with free, gas-operated BBQs. Both camp kitchens are undercover and have washing-up facilities, fridges, kettles, toasters and seating, making them a convenient place to prepare and enjoy a meal during your stay.
Do you allow pets?
Your pets are welcome to come along on your holiday under the following conditions. You are permitted to keep your pet within your own caravan, camper trailer, motorhome or tent. We do not have any pet friendly cabins.
What facilities are available at your park?
Rainbow Beach Holiday Village has a range of facilities to make your stay comfortable and convenient, including two amenity blocks, two laundries with both card and coin-operated machines, two undercover camp kitchens, outdoor seating area, a swimming pool and our popular tractor “Marriage Saver” service to assist with positioning your caravan on your site.
What is your cancellation policy?
For school holiday bookings, deposits are non-refundable at any time.
For non-school holiday bookings, cancellations made with more than seven (7) days’ notice will receive a full refund, minus a $30 cancellation fee. Cancellations made within seven days of arrival are non-refundable.
Deposits may be transferred to an alternative date, without a cancellation fee, when more than seven days’ notice is provided.
No refund or credit is available for no-shows, early departures or cancellations once you have arrived.
We strongly recommend taking out travel insurance to cover unforeseen circumstances such as weather events, illness, medical expenses or travel disruptions.
How many people can you accommodate in a cabin?
Our studio villas accommodate a maximum of two people. The chalets, poolside spa villas and ocean view spa villas accommodate up to five people.
Can we put a tent up on a beachfront site?
Tents are only permitted within our designated tent camping area, which is unpowered and situated on a raised terrace with no direct vehicle access. Beachfront sites are only available for caravans and motorhomes.
Is your swimming pool open all year?
Our swimming pool is open daily all year round. During the warmer months, the pool is open from 8am – 8pm, while during the winter months, opening hours are 8am – 5pm. Please note that our swimming pool is not heated.
What time is check in and check out?
Check in begins at 11am for camping sites and 2pm for cabins. The check out time for all accommodation types is 10am. As a courtesy for fellow guests, all site arrivals must arrive by 5pm and all cabin arrivals must arrive by 8pm.
Can I have assistance putting my van onto my site?
Tractor assistance is available for all sites between 8.30am and 3.30pm. Please ask reception for assistance. Guests staying on beachfront sites with a caravan must arrive before 3.30pm to allow time for tractor assistance.
Is there car parking?
Only one vehicle is permitted per site or cabin. Additional cars must be parked outside of the caravan park grounds. We cannot accommodate boats, jet skis, etc. on sites or in accommodation parking.
Do you have a map of your park?
We certainly do. Have a look at our park map available here.